Customer Service


We constantly strive to provide you with the best customer service to make your shopping experience here an enjoyable one. Our Information Counter is located strategically on the Ground Floor and our friendly Customer Service Representatives are always ready to assist you whenever needed.

For quick information at your fingertips, do pick up informative leaflets and brochures that detail the latest events and promotions at the centre. Our Floor Directory Leaflets are also placed at the Information Counter for easy reference.

Other facilities at The Weld:

• 440 Parking Bays available
• Emergency Buttons at Car Park Floors
• Medical Services:
Klinik Medicate, Level 6 (office tower)
Operating Hours: 9am – 5pm (Mon – Fri), 9am – 1pm (Sat)
Closed (Sun & Public Holidays)
• Surau
• Shopping Directory
• Florist
• Security Escort Service
• Courier & Office Services